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Privacy Policy

At Paper Rocket, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your data when you visit our website or make a purchase.

1. INFORMATION WE COLLECT

To provide a seamless customized gifting experience, we collect:

  • Identity Data: Name, date of birth (optional), and gender.

  • Contact Data: Billing address, shipping address, email address, and phone numbers.

  • Customization Data: Photos, messages, names, and other personal details you upload for product personalization.

  • Transaction Data: Details about payments and products you have purchased from us.

  • Technical Data: IP address, browser type, and location data used to improve your shopping experience.

2. HOW WE USE YOUR INFORMATION

We use your data strictly for:

  • Order Processing: To manufacture your customized gifts and deliver them to you or your recipient.

  • Customer Support: To respond to your requests or handle issues with your order.

  • Marketing: (Only with your consent) To send you updates on new collections or special offers.

  • Personalization: To remember your preferences and provide a tailored shopping experience.

3. DATA STORAGE AND PROTECTION

  • Customization Assets: Photos and personal messages uploaded for customization are stored securely and are only accessed by the production team. Once the order is fulfilled and the return window has closed, these assets are periodically deleted.

  • Security Measures: We implement industry-standard encryption (SSL) to protect your data during transmission.

4. SHARING WITH THIRD PARTIES

We do not sell your data. We only share information with third parties necessary to run our business:

  • Logistics Partners: To deliver your gifts (e.g., BlueDart, Delhivery, or platform partners like Meesho).

  • Payment Gateways: To process secure transactions.

  • Legal Requirements: If required by law to comply with legal processes or government requests.

5. COOKIES

We use cookies to track your preferences and "cart" items. You can choose to disable cookies through your browser settings, though it may limit some website features.

6. RECIPIENT PRIVACY

When you send a gift to someone else, we collect the recipient's name and address. We use this information strictly for delivery purposes and do not market directly to the recipient unless they engage with us independently.

7. YOUR RIGHTS

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request the deletion of your data (subject to legal or contractual obligations).

8. CONTACT US

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at:

Email: [Insert Email Address] Address: [Insert Business Address]