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Terms & Conditions

Welcome to Paper Rocket (the "Website"). This Website is owned and operated by [Legal Company Name]. By accessing or using our Website and purchasing our customized gifts, you agree to be bound by the following terms and conditions (the "Terms").

1. ELIGIBILITY AND ACCOUNT

By using this Website, you represent that you are at least 18 years of age. If you create an account, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

2. CUSTOMIZED PRODUCTS

Paper Rocket specializes in customized and personalized gifts.

  • Accuracy: It is the customer's responsibility to ensure all personalization details (names, dates, messages, photos) provided at the time of order are correct.

  • Approval: For high-value custom orders, we may send a digital preview. Once approved by the customer, no further changes can be made.

  • Rights to Refuse: We reserve the right to refuse orders containing language or imagery that is offensive, defamatory, or violates intellectual property rights.

3. PRICING AND PAYMENTS

  • All prices are listed in [Currency, e.g., INR] and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payment must be made in full at the time of placing the order via our integrated payment gateways.

4. SHIPPING AND DELIVERY

  • Timelines: Since our products are customized, please allow [X] business days for production in addition to shipping time.

  • Third-Party Couriers: We use reliable third-party partners (and platforms like Meesho where applicable). We are not liable for delays caused by courier services or force majeure events.

  • Address Accuracy: We are not responsible for non-delivery due to incorrect or incomplete addresses provided by the customer.

5. CANCELLATIONS, RETURNS, AND REFUNDS

Following the industry standard for personalized gifting (similar to The Gift Studio):

  • No Returns on Custom Goods: Due to the personalized nature of our products, orders cannot be cancelled, returned, or refunded once production has begun.

  • Damaged Goods: If a product arrives damaged, you must notify us within 24 hours of delivery with photographic evidence. We will, at our discretion, offer a replacement or a repair.

  • Refunds: Approved refunds will be processed to the original payment method within [7-10] working days.

6. INTELLECTUAL PROPERTY

All content on this Website, including the Paper Rocket logo, designs, text, and images, is the property of [Legal Company Name]. You may not use, reproduce, or distribute any content without our express written consent.

7. LIMITATION OF LIABILITY

Paper Rocket shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our Website. Our total liability shall not exceed the amount paid by you for the specific product in question.

8. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [Your State/India]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City].

9. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the Website following any changes constitutes your acceptance of the new Terms.

Contact Us: For any questions regarding these Terms, please contact us at:

 Email: [Your Email Address] Phone: [Your Phone Number]